Moustache Rue Beaurepaire

Achat en ligne en 5 mn grâce à Karen qui est très professionnelle et adorable.

Superbe boutique, superbes produits et surtout un personnel accueillant et arrangeant

Where do I start? We received our order of ISOLA Shelves x 3 (by Studio BrichetZiegler), from Moustache Design Paris in white ceramic at a cost of €120.00. What arrived was not the product as described by Studio BrichetZiegler as per their website, but instead a poor duplication with missing parts, no designer markings, nor proper packaging. This is a product that is promoted to be made in Italy, however we would beg to differ. A response was never received from Moustache Design Paris, the product was sent back to them, and have yet to receive a reply or reimbursement. The picture is what we received. Best compare it with the designers. The one star is only to allow us to post in other words no star. Good luck! Update January 4,2022: Received the reimbursement of €120.00 after spending €16,00 in delivery charges. Still no word from the shop about the disparity of their shelves compared to the designers original product. What can then be said of other designer products in store? I look forward to my visit to Paris to check it out. Please see the original shelves by Studio BrichetZiegler.

Really disappointing customer service. I ordered a chair and received a confirmation with misleading information. The company is neither willing to offer a suitable solution nor is taking responsibility. After several E-Mails the company has started to ignore me. Never experienced something like this before.